This is an example of poor and good listening habits. When you are listening, you definitely need to avoid distraction. Giving eye contact is a way of showing that you are paying attention to the speaker. Also, listen to the full message that the speaker is trying to deliver. Do not interupt during the conversation, this is the reason why you might miss out some important points. Giving full attention to the speaker will help you get all the main points from the material.
Do you really listen? Do you take important information and avoid getting distracted? Test yourself! Check what you need to do or not do while listening. This will help you figure out what you have to improve to be a better listener.
Good listening is key and even more important is letting the speaker know that you are listening to them by interacting, being involved in the conversation and most important, eye contact.
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