Friday, 2 March 2012

WHAT KIND OF LISTENING HABITS DO YOU HAVE?

GOOD LISTENING HABITS




1. Listen carefully for important facts
2. Being open-minded to the subject
3. Avoid disputing opinions, discuss facts
4. Taking a chance to get ideas from the material that the speaker prepared
5. Eliminates distraction and focus on the message
6. Highlight main points and listen to the rest of the message



POOR LISTENING HABITS


1. Criticizing the speaker by thinking that he/she has nothing important to say
2. Disagree on ideas and facts
3. Giving fake attention and think about something else rather than listening
4 .Get distracted therefore unable to understand what the speaker is trying to say
5. Use of distraction to have a reason not to listen
6. Lack of attention given to the speaker, if the listener finds the subject boring


URL: http://success.oregonstate.edu/listening-habits

 

EFFECTIVE LISTENING SKILLS



This video is an additional information that explains what effective listening skills are. I found it helpful based on the important points he has highlighted.

L-ook = giving eye contact
I-nquire = ask questions
S-ummarize = condense information
T-ake notes = list key words
E-ncourages = positive interaction
N-eutralize = avoid negative feedback



WHAT IS LISTENING?

When you hear the word "listening", what's the first thing that comes in your mind? If you think about it, everybody knows how to listen. Most people think that listening is an automatic response that we do when we hear noise, this probably the reason why so many people are poor listeners because we do it without thinking. In the business side, listening skills are really important to be successful in your career you wish to pursue, it is also good for organization effectiveness and worker satisfaction. These could be proven because numerous studies and experts say that good listeners advance faster in the organization they work for. In addition, according to the Conference Board of Canada, listening is a desirable employee and management skill.


Listening is not just hearing what the speaker says, also being able to pay full attention, repeat back what the speaker has said and to understand the message you receive. Sometimes, we keep asking the speaker to repeat the message, because we may be distracted by something, working on things while trying to listen or the message is not clear for us to understand.